98% matchFind and Recommend Products from Any Image
A photo, a story, a screenshot—whatever comes in, it’s matched against your catalog. Price, stock, and size are ready instantly, turning the chat into a sale.
Total value of orders created with Wordesk: $1.09M
AI Customer Support That Resolves, Recommends, and Sells.
All-in-one platform that unifies your customer chats, provides real-time support, product guidance, and seamless checkout experiences.
50+ e-commerce brands trust Wordesk
Features
How Wordesk Powers Smarter Conversations
Create Orders Without Leaving the Chat
Orders get completed right inside WhatsApp, Instagram, or WebChat. Product, variant, quantity—all handled in the conversation.
One Panel, Real-Time Analytics
Cart abandonment, bulk campaigns, WhatsApp and email. Plan, send, and track results, all from one panel.
SegmentsCustomer Segmentation
Build tailored messaging and sales flows for every customer segment.
Take Control, Anytime
Your team can step into any conversation the moment it matters and take over instantly.
Works with your tools
No matter what stack you run on, Wordesk connects to your existing system with no code required.
Shopify
WooCommerce
T-Soft
QUKA SOFT
ikas
Ideasoft
Akinon
Farktor
Ticimax+ more
Access Wordesk Anywhere
Inbox, conversations, performance—all in your pocket. Stay connected even when you’re away from your desk.
Smart Routing, Hybrid Teams
Returns, complaints, and decisions that need a human are routed to the right person. AI handles the routine, your team handles the rest.
Security
Your data is protected at an enterprise level. Your integrations run safely.
Set Up Process
Go Live in 5 Steps
Features
Calculator ROI
What’s Inside
Book a demoMore That Makes Your Work Easier
Multi-Channel Support
WhatsApp, Instagram, Web Chat, Messenger, and 3+ more platforms
Real-Time Product Info
Stock, size, color, and price, all in one message
Order and Shipment Tracking
Shipping status and delivery info, delivered automatically
Smart Agent Handoff
Safe handoff to a human for returns and cancellations
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Cart Abandonment Reminders
Automatic reminders for unfinished orders
Personalized Campaigns
Segment-based coupons and personalized messages
Purchase Intent Detection
Spotting opportunities before they’re lost
Wide Integration Network
Shopify, İkas, Ticimax, Trendyol, and 10+ more platforms
Wordesk.ai for mobile
Support that never sleeps
Manage your eCommerce store and delight customers from anywhere with our AI-powered mobile suite.
Support
FAQ
Setup starts with a preparation phase where we define your brand’s rules and product information. The system never goes live for customers without your approval—we test it together in a dedicated environment first, refine as needed, then launch. Your operations stay uninterrupted throughout.
Still have questions?
Contact UsImpact
Numbers That Speak for Themselves
1.49M+
Conversations
8.56M+
Messages
41.66K+
Orders
$1.09M
Order value created by Wordesk
Step 1 of 5
Filter the conversations that matter
Narrow the inbox by channel, sales status, or assignee so your team can reach the right messages faster.